SMS Automation — reach customers where they open 98% of messages
Automated SMS reminders, remarketing and follow-ups for salons, restaurants and clinics. Booksy and Fresha integration. 7-day deployment.
For a business owner in services, beauty, health, or e-commerce who wants to reach customers on a channel with a 98% open rate. For a company losing revenue because clients forget about appointments or don't come back.
Customers miss appointments, don't return after the first visit, and ignore emails. You have their phone numbers but no system to use them effectively. Manual reminders are time-consuming and inconsistent.
When no-shows cost you money. When you want to reactivate dormant customers. When email open rates are below 20% and you need a channel that actually gets read.
What the service includes
- Automated appointment reminders
- Reactivation campaigns for dormant customers
- Integration with Booksy, Fresha, or CRM
- AI-personalized message content
- Opt-in/opt-out compliance management
- Monthly performance report
How it works
Automated reminders that reduce no-shows
The system sends an SMS 24 hours and 1 hour before an appointment. Customers can confirm or reschedule with a single reply. No-show rates drop by 40-60% on average. All messages go out automatically — no staff involvement needed.
Reactivation campaigns
Customers who haven't visited in 30, 60, or 90 days receive a personalized message with an offer to come back. AI tailors the message based on their history — what service they used, when they last visited, what offer is most likely to bring them back.
Integration with booking systems
We connect the SMS system with Booksy, Fresha, or your CRM. Triggers are set up automatically — new booking, upcoming appointment, post-visit follow-up, dormant customer. You set the rules once, and the system runs on autopilot.
End result
An automated SMS system that reduces no-shows, reactivates dormant customers, and increases repeat visits. 98% open rate. All messages triggered automatically from your booking system or CRM.
Why Ad Plus over the competition
- 98% open rate — the highest of any marketing channel
- Integration with Booksy, Fresha, and CRM systems
- AI-personalized messages based on customer history
- Automated reminders reducing no-shows by 40-60%
- Full compliance with opt-in/opt-out regulations
Service parameters
| Deployment time | 7-14 days |
|---|---|
| Format | Remote |
| Integrations | Booksy, Fresha, HubSpot, Pipedrive |
| SMS provider | SMSAPI, Twilio, or existing provider |
| Reporting | Monthly |
| Min. contract period | 3 months |
FAQ
How much does each SMS cost?
SMS costs depend on your provider. Typically PLN 0.07-0.15 per message. We help you choose the most cost-effective provider for your volume.
Will customers find SMS annoying?
No — when messages are relevant and well-timed. Appointment reminders are actually appreciated. Reactivation offers are sent sparingly and only to customers who opted in.
Does it work with my booking system?
We integrate with Booksy, Fresha, and most CRM platforms. If you use a different system, we can connect it via API or Make/n8n workflows.